Terms of Service for Ontario
Welcome to the Internet site of WineOnline.ca (the "Website"), operated by WineOnline Marketing Company Ltd.(referred to herein as the "Company", "we", "us," or "our").
PLEASE NOTE THAT YOUR USE OF THE WEBSITE IS SUBJECT TO THE FOLLOWING TERMS ("TERMS OF SERVICE"), WHICH COMPRISE AN AGREEMENT BETWEEN USERS OF THE WEBSITE AND WINEONLINE.CA (THIS "AGREEMENT"). IF YOU DO NOT AGREE WITH ANY OF THESE TERMS OF SERVICE, DO NOT ACCESS OR OTHERWISE USE THE WEBSITE OR ANY INFORMATION OR MATERIALS CONTAINED ON THE WEBSITE. YOUR USE OF THE WEBSITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW. THE TERMS OF SERVICE MAY BE UPDATED BY WINEONLINE.CA FROM TIME TO TIME WITH OR WITHOUT NOTICE TO YOU. YOUR CONTINUED USE OF THE WEBSITE INDICATES ACCEPTANCE OF ANY MODIFICATIONS TO THE TERMS OF SERVICE.
How We Operate
The Company holds a Licence to Represent Manufacturer #57303 issued by the Alcohol and Gaming Commission of Ontario (the "AGCO") for its representation of each of the vintners depicted on the Website, and carries on business to the public as "WineOnline.ca". We offer for sale, and deliver wine to you purchased through the Consignment Program operated by the Private Ordering provisions of the Liquor Control Board of Ontario ("LCBO"), and we or our affiliates are authorized by the LCBO as a consignment agent.
LCBO Guidelines define our role and the LCBO´s expectations. As a Manufacturer´s Representative or agent, we do not "sell" wine. Rather, the LCBO regards you to be its customer. We are the intermediary which processes the sale of wine from the LCBO to you. "Processes" means that we represent our manufacturers and assist in the transaction of your purchase from the LCBO. In some cases, information is requested by the LCBO from us for the submission of orders and the LCBO is bound by the Freedom of Information and Protection of Privacy Act, as is WineOnline.ca. Should you ever feel the LCBO has used this information for purposes other than the completion of a sale, please notify WineOnline.ca. In particular, if you are contracted by the LCBO with questions about your purchase history, you are under no obligation to respond and we ask that you notify us immediately.
The wine prices shown on the Website are inclusive of the LCBO sale price, licensee discounts and markups and fees charged by WineOnline.ca. The LCBO sale price is available upon request. All wine is held by the LCBO in its consignment warehouse until your order is placed. Wine is not available directly from WineOnline.ca nor does WineOnline.ca have any liquor on its premises excepting previously arranged pick-ups and products in transit.
User Obligations
The sale of beverage alcohol is heavily regulated. You are responsible for compliance with all applicable laws, particularly in connection with the shipment of liquor, applicable to purchasers and consumers of liquor. WineOnline.ca may not ship liquor outside of the Province of Ontario and you will make no requests to the contrary. You agree not to do any of the following while using the Website:
- Intentionally or unintentionally violate any applicable law or regulation including making an offer to purchase or delivery arrangement for wine by or on behalf of a person not of legal drinking age.
- Access, tamper with, or use nonpublic areas of the Website or WineOnline.ca´s computer systems. Unauthorized individuals attempting to access or tamper with these areas may be subject to prosecution.
- Frame or link to the Website except as permitted in writing by WineOnline.ca.
The Sale of Alcoholic Beverages
WineOnline.ca does not process the sale of liquor to persons under the age of 19. By using this site you swear and affirm that you of the age of 19 over. WineOnline.ca makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 19. By using the Website you are acknowledging that the person receiving a shipment of alcoholic beverages from WineOnline.ca is 19 years in age or more. If you do not agree with these conditions of use you are prohibited from using the Website. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 19, WineOnline.ca will report the infraction to the AGCO which may prosecute you fully to the extent allowable by law.
Upon delivery, proof of age may be required in the discretion of the delivery agent. The delivery agent will not complete the delivery of liquor to any person who appears intoxicated.
Not are you permitted to sell wine except in accordance with AGCO regulations. If your intention is to sell wine for profit for consumption or otherwise, you may only do so pursuant to a liquor licence issued by the AGCO. If your intention is to sell wine for consumption or otherwise at occasional special events only held outside a residence (a "Sale SOP"), or to provide for the consumption of wine at an indoor or outdoor event open to the public (a "Non-Sale SOP") you may only do so pursuant to a Special Occasion Permit ("SOP") issued by the AGCO. IT IS ILLEGAL TO SELL WINE IN OR FROM A PRIVATE RESIDENCE. When selling or providing for the consumption of wine under liquor licence or SOP, you are responsible for the safety and sobriety of the people attending the event as well as for compliance with all applicable laws and regulations.
Third Party Content and Monitoring
Any opinions, advice, statements, services, offers, events or other information or content expressed or made available on this Website by third parties (including information providers and users) are those of the respective author(s) or distributor(s) and not of WineOnline.ca. WineOnline.ca neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, information, or statement made on this Website by anyone other than authorized WineOnline.ca employees acting in their official capacities.
Links
The Website may contain links to other web sites or resources. You acknowledge and agree that WineOnline.ca is not responsible or liable for (1) the availability or accuracy of such other web sites or resources; or (2) the content, advertising, or products on or available from such other web sites or resources. . You acknowledge that use of any third-party website is governed by the terms of use for those websites, and not by this Agreement. Links to third-party sites do not constitute an endorsement or recommendation by WineOnline.ca of such sites or the content, products, advertising or other materials presented on such sites, but are only for your convenience and you access them at your own risk. Such third-party sites may have a privacy policy different from that of WineOnline.ca and the third-party site may provide less security than the Website. We are not responsible for the content of any third-party web sites, nor do we make any warranties or representations, express or implied, regarding the content (or the accuracy of such content) on any third-party web sites, and WineOnline.ca shall have no liability of any nature whatsoever for any failure of products or services offered or advertised at such sites or otherwise.
How we use this information
WineOnline.ca may use the personally identifiable information collected on the website to contact customers regarding products and services offered by WineOnline.ca to the extent the User has agreed to it. We may also use this information for research purposes regarding the effectiveness of our website services, marketing, advertising this information with a third party either for free or by selling it, unless you specifically authorize such disclosures. If you would prefer not to hear from us, we ask that you decline the option of receiving any communication from WineOnline.ca.
Protection of Content Provided by WineOnline.ca and Its Licensors
All text, graphics, logos, icons, images, audio clips and software on the Website ("Site Content") are copyrighted materials owned by or licensed to WineOnline.ca. The Site Content may contain trademarks, service marks and trade names which are owned by or licensed to WineOnline.ca and its affiliates, and may also contain brand and product names which are trademarks, service marks or trade names which are owned by certain third parties. Any Events described in the Site Content may be subject to other intellectual property rights, the exercise of which rights are expressly reserved by WineOnline.ca, its affiliates, or third parties. Unless authorized in writing by an officer of WineOnline.ca, WineOnline.ca´s trademarks may not be used in connection with any product or service that is not WineOnline.ca´s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits WineOnline.ca.
You may not sell, reproduce, distribute, copy, duplicate, resell, modify, display, publicly perform, prepare derivative works based on, frame, mirror, repost, exploit for any commercial purpose, or otherwise use any of the Site Content in any way for any public or commercial purpose without prior written consent of WineOnline.ca or the rights holder. You may not use the Site Content on any other web site or in a networked computer environment for any purpose. . You also may not "mirror" any material contained on the Site on any other server. If you violate any of these terms, your permission to use the Site Content will automatically terminate, you must immediately destroy any copies you have made of the Site Content, and we may end your authorization to use the Website. Nothing contained in the Website shall be construed as conferring any license or right under any copyright, trade secret, patent, trademark or other intellectual property rights ("IP Rights") of WineOnline.ca, its affiliates, or any third party, and, except as provided in these Terms of Service, the exercise of all such IP Rights in the services, products, processes or technologies described in the Site Content are expressly reserved to WineOnline.ca, its affiliates, and/or any third party, as applicable.
Use of manual or automated software, devices, or other processes to "crawl" or "spider" any web pages contained in the Website is strictly prohibited. You agree not to monitor or copy, or allow others to monitor or copy, the Website pages or the content included herein. You also agree not to "frame" or otherwise simulate the appearance or function of the Website. Furthermore, you agree not to take any action that interferes with the proper working of or places an unreasonable load on WineOnline.ca´s infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses or malware.
Any unauthorized use of any Site Content will violate copyright laws, trademark laws, the laws of privacy and publicity, and communications statutes and regulations
Notices
WineOnline.ca will give you any necessary notices by posting them on the Website. You authorize WineOnline.ca to send notices via electronic mail as well if WineOnline.ca decides, in its sole discretion, to do so. You agree to check the Website for notices, and that you will be considered to have received a notice when it is made available to you by posting on the Website.
Disclaimer of Warranties
ALTHOUGH WINEONLINE.CA ENDEAVORS TO PROVIDE CURRENT, ACCURATE AND RELIABLE INFORMATION ON THE WEBSITE, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE EVENTS OR THE ACCURACY, RELIABILITY OR ANY USE OF INFORMATION ON THE WEBSITE. WINEONLINE.CA DOES NOT WARRANT THAT YOUR USE OF THE WEBSITE, OR THE OPERATION OR FUNCTION OF THE WEBSITE, ANY COMPONENT THEREOF, OR ANY PRODUCTS, SOFTWARE OR SERVICES OFFERED IN CONNECTION THEREWITH, WILL BE UNINTERRUPTED OR ERROR FREE; OR THAT DEFECTS THEREWITH WILL BE CORRECTED; OR THAT THIS SITE OR ITS SERVER IS FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS.
YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK AND YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIR OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE WEBSITE. WINEONLINE.CA AND ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE WEBSITE. THE WEBSITE CONTENT PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, OR FITNESS FOR ANY PARTICULAR PURPOSE.
Limitation of Liability
IN NO EVENT SHALL WINEONLINE.CA AND/OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE WEBSITE, THE USE OR PERFORMANCE OF THE WEBSITE, THE DELAY OR INABILITY TO USE THE WEBSITE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY EVENTS, INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WINEONLINE.CA OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE. THIS SOLE AND EXCLUSIVE REMEDY IS SEPARATE AND INDEPENDENT OF ANY OTHER PROVISION THAT LIMITS WINEONLINE.CA´S LIABILITY OR YOUR REMEDIES.
Privacy Policy and Password Protection
Your use of the Website is governed by the WineOnline.ca Privacy Policy.
It is imperative you take responsibility for the security of your Website name and password. Regardless of the location from which you are using the Website, it is important to log out after your session ends.
Termination of your WineOnline.ca Account
You agree that WineOnline.ca may, with or without cause, immediately terminate your WineOnline.ca account and/or access to the Website without prior notice. Without limiting the foregoing, the following will lead to a termination by WineOnline.ca of a user´s account: (a) breaches or violations of this Agreement or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) unexpected technical issues or problems. Termination of your WineOnline.ca account includes removal of access to all wine offerings and use of the Website. Furthermore, you agree that all terminations shall be made in WineOnline.ca´s sole discretion and that WineOnline.ca shall not be liable to you nor any third-party for any termination of your account or access to the Website.
Account Deletion
Users have the option to delete their account directly through the WineOnline App by clicking on the "Delete Account" button. By choosing this option, users understand and acknowledge that all their account information, including but not limited to personal data and transaction history, will be permanently removed from our system.
Additionally, users may formally request the deletion of their account by sending an email to service@wineonline.ca. Upon receipt of such a request, WineOnline will process the deletion within a reasonable timeframe, subject to any legal or regulatory obligations that may require the retention of certain information for a specified period.
It is important to note that deleting your account may result in the loss of access to certain features and services offered by WineOnline. Furthermore, any outstanding obligations or liabilities incurred prior to the deletion of the account shall remain the responsibility of the user.
WineOnline reserves the right to retain certain account information for legitimate business purposes, including but not limited to compliance with legal obligations, resolving disputes, and enforcing agreements.
By using the WineOnline platform, users agree to abide by the terms of this Account Deletion policy.
Force Majeure
WineOnline.ca shall be excused from performance under this Terms of Service if WineOnline.ca is prevented, forbidden or delayed from performing, or omits to perform, any act or requirement under this Terms of Service by reason of: (a) any provision of any present or future law or regulation, (b) any act or omission of a third party, or (c) any act of God, emergency condition, war, computer or telecommunications failure or other circumstance beyond the control of WineOnline.ca.
General Provisions
You agree that WineOnline.ca and its licensors may make improvements and/or changes in the Site Content and services or events described in this Site, if any, at any time without notice and without liability to you of any kind. You are responsible for compliance with applicable local laws, keeping in mind that access to the Website may not be legal by certain persons or in certain countries. If any provision of these Terms of Service is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with all other provisions remaining in full force and effect. The failure of WineOnline.ca to enforce any right or provision in these Terms of Service shall not constitute a waiver of such right or provision unless acknowledged and agreed to by WineOnline.ca in writing. The Terms of Service, along with the WineOnline.ca Privacy Policy, comprises the entire agreement between you and WineOnline.ca and supersede all prior or contemporaneous negotiations, discussions or agreements, if any, between the parties regarding the subject matter contained herein. These Terms of Service are personal to you and you may not transfer, assign, or delegate these Terms of Service to anyone without the express written permission of WineOnline.ca. Any attempt by you to assign, transfer, or delegate these Terms of Service without the express written permission of WineOnline.ca shall be null and void. These Terms of Service will inure to the benefit of WineOnline.ca´s successors, assigns, and licensors. The paragraph headings in these Terms of Service, shown in boldface type, are included to help make the agreement easier to read and have no binding effect.
If you have any questions about these Terms of Service, please email us at service@WineOnline.ca.
INFORMATION
- Reviews
- About Us
- Contact Us
- Knowledge Sharing
- Wine University
- Terms of Service
- Privacy Policy
- Site Map
- Shipping Policy
- Delivery Locations We Cover
- Shop by Winery
- Shop by Wine Region
- Employment Opportunities
- Beer Online - Better Beer Delivered! (a Wineonline.ca Company)
- Join Our Referral Program
- Domaine Selections Wine Importer Canada
WHY CHOOSE
BEST WINES BY REGION
- Barossa Valley, Australia
- Bordeaux, France
- Burgundy, France
- Clare Valley, Australia
- Douro, Portugal
- Loire, France
- Madeira, Portugal
- Mendoza, Argentina
- McLaren Vale, Australia
- Mosel, Germany
- Napa Valley, USA
- Piedmont, Italy
- Priorat, Spain
- Rioja, Spain
- Stellenbosch, South Africa
- Tuscany, Italy
- Yarra Valley, Australia
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NO HASSLE RETURNS
We never want our clients to be any less than 100% satisfied with any purchase from WineOnline.ca. Should you be unsatisfied for any reason, the remaining bottles can be exchanged or returned for store credit within 60 days of purchase. We will even come pick them up!